Terms of Service

Effective date: March 1, 2026

Important: HOABusted is not a law firm and does not provide legal advice. Using this service does not create an attorney-client relationship. The analysis and dispute letters generated are informational tools only. You are solely responsible for how you use them.

1. Acceptance of Terms

By creating an account or using HOABusted (“Service,” “we,” “us”), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. We may update these Terms at any time. Continued use of the Service after changes constitutes acceptance.

2. Not Legal Advice

HOABusted is an informational tool, not a law firm. All content, analysis, and dispute letter templates generated by the Service are for informational purposes only and do not constitute legal advice, legal opinions, or the practice of law. No attorney-client relationship is formed by your use of this Service. The accuracy of AI-generated analysis is not guaranteed.

HOA laws vary by state, community, and governing documents. We strongly recommend consulting a licensed attorney before taking legal action, particularly for disputes involving significant fines, liens, or potential litigation.

3. Eligibility

You must be at least 18 years old and a resident of the United States to use this Service. By using the Service, you represent that you meet these requirements. The Service is intended for personal, non-commercial use by homeowners disputing HOA violations issued to them.

4. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You may not share your account with others. Notify us immediately at cpoole@revasyn.com if you become aware of any unauthorized use of your account.

5. Credits and Payments

Access to full dispute letter analysis requires the purchase of credits. Credits are non-transferable and are associated with your account only. Credits do not expire. You will be charged the amount displayed at checkout, processed through Stripe.

A credit is refunded only if our system is unable to extract readable text from your uploaded document (status: “Unreadable”). No refunds are issued for completed analyses, regardless of your satisfaction with the results or the outcome of your dispute. One free preview scan may be provided to new accounts at our discretion and does not carry any guarantee of quality or accuracy.

6. Acceptable Use

You agree not to use the Service to:

  • Submit documents that do not belong to you or that you are not authorized to dispute
  • Generate dispute letters for violations you know to be valid and properly issued
  • Harass, threaten, or intimidate HOA board members or property managers
  • Engage in fraudulent activity or misrepresent facts in any dispute
  • Attempt to reverse-engineer, scrape, or replicate the Service
  • Use the Service for any unlawful purpose

We reserve the right to suspend or terminate accounts that violate these terms.

7. AI-Generated Content

Dispute letters and legal analysis generated by the Service are produced by artificial intelligence and may contain errors, omissions, or inaccuracies. AI systems can misinterpret documents, misapply statutes, or produce outputs that are inappropriate for your specific situation. You are solely responsible for reviewing all AI-generated content before use and for any consequences of using it. We make no warranty that any dispute letter will achieve a particular outcome.

8. Intellectual Property

The HOABusted platform, including its design, code, and underlying prompts, is owned by us. Dispute letters and analyses generated from your uploaded documents are provided to you for your personal use. You retain all rights to the documents you upload. You grant us a limited license to process your uploaded documents solely to provide the Service.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY PARTICULAR DISPUTE OUTCOME WILL BE ACHIEVED.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, HOABUSTED AND ITS OWNERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO FINES INCURRED, LEGAL FEES, PROPERTY LIENS, OR ANY OTHER DAMAGES ARISING FROM YOUR USE OF OR RELIANCE ON THE SERVICE.

Our total liability to you for any claim arising from your use of the Service shall not exceed the amount you paid for the credit used in connection with that claim.

11. Indemnification

You agree to indemnify and hold harmless HOABusted and its owners, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, or your submission of inaccurate or fraudulent information.

12. Governing Law and Disputes

These Terms are governed by the laws of the State of Florida, without regard to its conflict of law provisions. Any dispute arising from these Terms or your use of the Service shall be resolved by binding arbitration under the rules of the American Arbitration Association, conducted in Florida. You waive any right to a jury trial or to participate in any class action proceeding.

13. Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion. Upon termination, unused credits are forfeited and no refund will be issued except as required by applicable law.

14. Contact

Questions about these Terms? Email cpoole@revasyn.com.